Terms of Service

Welcome to our official site! Thank you for exploring and supporting eskorlin, our women’s apparel brand. Kindly review these Terms of Service thoroughly prior to browsing, shopping, or accessing any features on our platform. This agreement is legally binding and sets out the rules governing your use of our website and related services, including checkout purchases, account registration, and customer support communications.

Acceptance of Terms

Your continued visit, browsing, or any interaction with this website indicates that you have read, comprehended, and unconditionally accept these Terms of Service. Should you disagree with any provision contained herein, you must discontinue your use of this website and all associated services right away.

Account Registration

Creating a user account is optional and designed to streamline your shopping journey. When registering an account, you agree to provide truthful, precise, and complete information, and maintain up-to-date profile information afterwards. You bear full responsibility for protecting your account username and password, as well as all actions conducted under your account. If you detect suspicious login activity, unauthorized access, or other security concerns, please get in touch with our support team without delay.

Order Processing

After you successfully submit and confirm an order, it will be arranged for processing. Standard orders normally take 1–3 business days to be prepared. We may extend the processing period in exceptional scenarios, and we will notify you promptly once such delays occur. In certain cases, we may be unable to fulfill your order, including but not limited to inventory shortages, product information errors, or pricing inaccuracies. Our support team will contact you promptly to coordinate a proper resolution when such issues arise.

Pricing & Payment

The final price valid for your order will be displayed at checkout. We retain the right to adjust product prices at any time, but the price locked in your completed order will remain effective. Multiple payment channels are available, and supported options will be shown on the checkout page. You warrant that all payment details you submit are valid and accurate, and you are accountable for any issues triggered by incorrect payment information.

Returns & Exchanges

Qualifying merchandise is eligible for our 30-day return and exchange service. Full rules, step-by-step submission guidance, and qualification criteria are specified on our independent Return Policy page. All return or exchange requests will only be approved for items that meet our return standards.

Intellectual Property Rights

All materials on this website, including written content, photographs, graphic elements, trademarks, brand logos, and original design assets, are protected by copyright, trademark statutes, and other relevant intellectual property regulations. You are prohibited from reproducing, duplicating, altering, disseminating, or exploiting any content from this site for commercial purposes unless you obtain formal written approval from us in advance.

User Responsibilities & Prohibited Activities

While accessing our website, you agree to abide by all applicable domestic and international laws and regulations. The following behaviors are strictly prohibited:

  • Posting deceptive, untrue, or misleading information;
  • Infringing upon the intellectual property, privacy, or other lawful rights of any third party;
  • Conducting network attacks, distributing spam, or carrying out any operations that interfere with the stable running of our website.

Limitation of Liability

We implement reasonable measures to ensure the reliability and timeliness of information published on the website. Nevertheless, we do not guarantee that all site content is completely error-free. Within the maximum scope permitted by law, we shall not be responsible for any direct, indirect, accidental, or consequential losses generated from your access to or use of this website and our services.

Modification of Terms

We reserve the authority to modify, revise, or refresh these Terms of Service at any time. Updated versions will be published on this page with a new “Last Updated” date marked. We suggest you check this page periodically to stay informed of the latest terms. Your continued use of the website after revisions take effect means you accept the updated Terms of Service.

Company & Contact Information

Operating Company: Jilin Chenyu Technology Co., Ltd.
Company Address: Unit 308, Building 12, Fenghua Meidi Residential Complex, No. 955 Huadian Street, Chaoyang District, Changchun City
Support Email: service@eskorlin.com
Contact Phone: +86 19875476284
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

Should you have inquiries or feedback about these Terms of Service, feel free to reach out to our customer support team. Thank you for choosing eskorlin women’s apparel. We wish you a pleasant shopping experience.